Quality Assurance Programs: 

Telsmith, Inc. achieved ISO 9001 certification in June 1994. Affirming our ongoing commitment to quality, Telsmith  advanced to ISO 9001:2000 accreditation in July 2003 and further advanced to ISO 9001:2008 certification in July of 2009. Telsmith, Inc. certificate number US94/0060, is issued by SGS International Certification Services, Inc., which is accredited by the ANAB. 

In recent years, Telsmith has also achieved CE designation (a standard for quality assurance relative to product safety) on jaw and cone crusher products marketed into European Union countries.

Each Telsmith employee has a personal responsibility for quality of workmanship. Telsmith also employs a full-time Quality Assurance Manager who's primary responsibility is to focus on continuous improvement, an integral part of the ISO 9001:2008 system.
   
Company Purpose Statement:
Telsmith’s 100 years of success in the aggregate business has been attributed to the ingenuity and dedication of our employees who's devotion creates an economic advantage for our customers. Our commitment is to offer our products at the highest quality in form and function, at the lowest cost, and to provide immediate technical and parts service for our customers. This commitment from all of our employees allows us to provide the "Telsmith Difference."

Team Quality:
Team Quality was established in 1993 as an important part of our ISO 9001 certification process. Every employee is an integral part of the Team Quality process and is committed to our quality improvement actions. Our "Team Quality Pledge" reflects Telsmith's commitment to quality for all our customers.

TEAM QUALITY PLEDGE
We pledge to our customers and ourselves that we will offer the highest quality products and services in our industry.

We will continually improve the effectiveness of our Quality Management System through employee involvement and customer focus. We will establish and review objectives to achieve total customer satisfaction in quality and service.

We will comply with all known requirements, and act with honesty, integrity and responsibility in all relationships.

We are proud to provide the "Telsmith Difference".

The Employees of Telsmith

Please contact Telsmith, Inc. at
Tele: (262) 242-6600 | Fax: (262) 242-5812 | 10910 N. Industrial Dr | Mequon, WI 53092 USA

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