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Telsmith Service Department
Phone: 800-765-6601 or 262-242-6600
Direct Fax: 262-518-1307
e-mail: service@telsmith.com
Telsmith factory support is available worldwide to assist you throughout the life of your Telsmith Equipment. In addition, Telsmith dealers and agents provide local support. For answers to your questions or to coordinate a service visit to your plant, please contact Telsmith Service by phone, fax or e-mail.
Request Field Service
Telsmith has taken the extra step by locating factory trained Product Support Representatives (PSR's) in strategic areas around the United States to provide fast, expert service at a lower cost. To coordinate a visit, contact Telsmith Service by phone, fax or e-mail.
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John Cavey
Product Support Rep.
Mobile: (573) 382.0914
Located In Cape Girardeau, MO
Servicing: AR
MO
IN
OK
TX
KS |

Bill Maccini
Product Support Rep.
Tel. (603) 357.5335
Cell ( 508) 954.4630
Located In Swanzey,
NH
Servicing: CT
ME
VT
NH
RI
MA
NY
NJ |
Jerry Stockwell
Product Support Rep.
Tel. (706) 428.9760
Cell (706) 270.2498
Located In Dalton, GA
Servicing:
TN
GA
AL
FL |
Kraig Thistle
Product Support Rep.
Tel. (828) 294.6428
Cell. (828) 781.1199
Located In Hickory, NC
Servicing:
NC
WV
VA
SC |
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Joseph Brosch
Product Support Rep
Cell ( 951) 719-0157
Located In Buckeye, Az
Servicing: AZ NM CO NV
& Mexico |
Doug Washnesky
Senior Service
Technician
Located at Factory Mequon, WI |
Grant Greenwald
Service
Technician
Located at Factory Mequon, WI |

Donald Beyer
Senior Service
Technician
Located at Factory
Mequon, WI |
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DOWNLOADS
Mineral
Processing
Handbook
DOWNLOAD
Plant Observation
Check List
DOWNLOAD
Warranty Claim Form 2008
DOWNLOAD
Service and Warranty
Policy 2008
DOWNLOAD
Credit
Application
Form
DOWNLOAD
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SERVICES OFFERED
New Equipment Startup: WI
Proper startup and training is essential for obtaining optimum performance of your Telsmith equipment investment. New equipment startup insures your equipment investment starts right, runs right and delivers the product you and your customer’s require. New Equipment startup is requested and defined at the time of the equipment sale. Telsmith Trained technicians are available to perform startups at the regular published rates when equipment has already shipped. Learn More about what New Equipment Startup includes
Inspection, Troubleshooting and Repair:
Utilizing their field knowledge base, Telsmith Technicians help identify and troubleshoot your equipment repair needs on-site. Be it a plant walk-through for improvements to achieve production goals, or inspections of key maintenance areas to enhance equipment availability, you can trust Telsmith to keep things running smoothly. Repairs can be provided by our Technicians locally or from the Factory.
Wear component inspection and replacement:
In our product support territories of the US, Telsmith offers fully equipped representatives to assist your crew with wear component inspection and replacement. If you have a new crew or just require an additional helping hand we can give your work crew the confidence to replace the wear components at the right time, on time to avoid unnecessary component replacement.
Training Support:
Telsmith maintenance Technica Seminars help your work crew build confidence in Telsmith equipment and key contacts at Telsmith. These sessions are instructed by Regional Service Representatives and leaders at our company and yield great knowledge and best practices for your company.
Learn More |
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